Download the App & Register

Registering for the first time?
  • 01Download the Direct2Care app

    Use the links provided below or in your welcome email, download the app to your tablet or smart phone.
  • 02Create an account

    Use the "Find Me" button to finish setting up the account your employer started for you.

How does it work?

Quick review of the main navigation bar in the Direct2Care app.

Get Care Now!

Seeing a clinician is easy. Follow the steps to provide information and give consent.
  • 01Who is this appointment for?

    First, add your household members under the main account holder's login. Go to Settings in the app and add your household members. Minors under the age of 14 will show up under the main account once added. If your child is 14 or older, you will invite them to they will register for their own account. You will then select who will be seeing a provider when you or your family needs care.
  • 02Confirm Location

    Please select the state in which the patient is currently in.
  • 03Select Appointment Type

    Let us know if you are seeking Urgent/Medical Care, Mental Health Treatment, or assistance with a Workplace Injury.
  • 04Tell us more

    Follow the prompts to select the reason for your visit and confirm your contact phone number in case you get disconnected from the provider.
  • 05Confirm Details

    Review and confirm all of the information provided and give consent for treatment.
  • 06Answer additional questions

    This is similar to intake form at a doctors office. Please answer the questions about the reason for your visit as best you can to help your provider prepare for your appointment.

Having trouble?

If you have any questions or concerns about using our virtual care platform, don't hesitate to reach out to our customer support team for assistance.

Download the App

From your smart phone or tablet, search Google Play or the App Store for Direct2Care, or use the links below to download.