Download the App & Register
01Download the Direct2Care appUse the links provided below or in your welcome email, download the app to your tablet or smart phone.
02Create an accountUse the "Find Me" button to finish setting up the account your employer started for you.
How does it work?
Get Care Now!
01Who is this appointment for?First, add your household members under the main account holder's login. Go to Settings in the app and add your household members. Minors under the age of 14 will show up under the main account once added. If your child is 14 or older, you will invite them to they will register for their own account. You will then select who will be seeing a provider when you or your family needs care.
02Confirm LocationPlease select the state in which the patient is currently in.
03Select Appointment TypeLet us know if you are seeking Urgent/Medical Care, Mental Health Treatment, or assistance with a Workplace Injury.
04Tell us moreFollow the prompts to select the reason for your visit and confirm your contact phone number in case you get disconnected from the provider.
05Confirm DetailsReview and confirm all of the information provided and give consent for treatment.
06Answer additional questionsThis is similar to intake form at a doctors office. Please answer the questions about the reason for your visit as best you can to help your provider prepare for your appointment.
Our FAQs (frequently asked questions) page should provide any additional information that you need to use the app and connect with a provider. Please contact support if you are having issues or trouble finding what you are looking for.
Direct2Care prides itself in making the signup process as painless and barrier-free as possible. We continuously improve our technical systems so that it is straightforward and reliable from anywhere.
Our app is available in Spanish as well as English. We have full sport for multiple languages so you can also request assistance in number of different languages. Please note, less common languages may require scheduling with an interpreter.